Onboarding didn't quite click for me
When I first started the training, I hoped the onboarding would smoothly match what I had expected based on the initial details. Unfortunately, right from the beginning, the instructions seemed a bit scattered and not as clear as they had suggested. It took me several attempts and repetitive viewing to even understand how to use the calling tools effectively. The software updates seemed helpful, but they didn't fix my confusion about the dialer setup. I will admit the sign-up and payment process was straightforward and as described, so that part met my expectations. However, the overall delay in understanding the workflow made me lose interest early on. I was hoping for a more guided introduction, but instead, it felt like I had to figure out things on my own. The training didn't live up to the ease that was promised, so I felt stuck more often than not during the initial days. The automatic updates helped slightly but not enough to make it feel coherent. Overall, the onboarding process did not quite click for me as I had anticipated before starting.