4 out of 54 of 5Verified purchaseTraining and onboarding
Onboarding did well once labels matched my expectations
The onboarding process was mostly smooth for me, except at the stage where the labels in the software didn’t match what I expected. For example, when setting up the dialer and accessing database features, certain terms felt unclear or too generic, which caused a brief hiccup. Once I got used to that wording, the step-by-step training made more sense as I moved through calling tools and automatic updates. The software’s interface is logical overall, and sign-up and invoicing were straightforward after those initial confusions. The billing explanation during training made sure I wasn’t stuck later on. Naming conventions in training modules could be a bit more intuitive, but the guided approach compensated for it well.