Onboarding delays ruined my expectations
When I first signed up, I was really hoping to get started quickly with the training module. Instead, I found the onboarding flow confusing and slow, with each step requiring repetitive information input. It took several days before I finally accessed the basic software features, which was frustrating. The training sessions also felt disjointed; sometimes the content didn't load, and I had to restart the whole process. Even though the support team was available, the telephonic help didn’t provide clear guidance on streamlining my setup. Given these delays, I felt very hesitant about the entire process. I was expecting a smooth transition to remote workflow software, but the actual experience was quite the opposite. It definitely did not work for me as I imagined and left me feeling stuck without real progress. Overall, the long wait combined with technical hiccups was disappointing enough that I’m unsure I will continue with WFHI.