Onboarding Confidence Seriously Lacking
By the time I finished the initial training and onboarding stage, I honestly felt more confused than confident. The modules promised a seamless setup and workflow understanding, but I ended up struggling with even the most basic aspects. The dialer training was rushed, leaving me unsure about how to use it effectively during calls. Despite repeated attempts to explore the database feature, it never felt intuitive, making me doubt my own ability to master it. I was hoping the ongoing automatic updates and telephonic support would fill in the gaps, but they didn’t address my core uncertainties. Signing up and paying was straightforward enough, so that part was less frustrating. Still, the lack of clarity from the training left me feeling unprepared, and I doubt I will be able to manage the software confidently anytime soon without further help. Honestly, I’m disappointed because I expected better guidance throughout the entire process but it just didn’t work for me.