4 out of 54 of 5Verified purchaseTraining and onboarding
Onboarding clicked halfway, might need a hand again next time
I found the training helpful but only once I reached about halfway through the onboarding flow. Initially, the concepts behind the database feature and call tools seemed abstract, and I struggled a bit without additional guidance. About midway, something just clicked, and I managed to grasp the workflow better. However, I suspect if I were to restart or upgrade, I would need help again because some parts are not very intuitive. The training sessions were informative, yet not fully comprehensive; it felt like an overview rather than a deep dive. To fully utilize the software, occasional support seems necessary beyond initial training. I think with a bit more polish, the onboarding could be a smoother experience for everyone.