Onboarding clear hua nahi, process samajhna mushkil tha
Main training aur onboarding mein kaafi disappointment feel kar raha tha kyunki explanation clear nahi thi. Jo steps diye gaye the software setup ke liye, unka sequence properly outline nahi kiya gaya tha. Dialer aur database features ki functionality samajhne mein mujhe kaafi confusion hui, kyunki training sessions adhura lag rahe the aur kuch baar repetitive bhi. Support ne help ki koshish ki par kabhi kabhi lagta tha ki woh mere questions par directly answer nahi de pa rahe. Automatic updates ki wajah se software thoda unpredictable ho gaya kabhi kabhi. Sign-up aur payment process toh theek tha, par overall jo onboarding ka experience tha, wo mujhe satisfy nahi kar paya. Mujhe lagta tha ki jab tak ye adhura clarity hai, startup phase mein struggle karna padega.