Onboarding clear but lacked quick tips
My experience with WFHI's training and onboarding was mostly positive. The initial tutorials were clear and helped me understand the software basics quickly. I found the layout of the training modules logical, and the video sessions covered essential points in an engaging way. However, I felt something was missing in terms of quick reference materials. It would have been nice to have concise cheat sheets or FAQs readily accessible during training to clarify minor doubts without searching through long videos. Finding specific topics during onboarding was fairly easy thanks to the categorized menus, but the lack of a search bar slowed me down a little when I wanted fast answers. Despite this, the overall process was efficient and helped me start using the calling tools and database features with confidence. The payment and invoicing procedure was smooth with automated notifications, making it easy to manage from the start.