1 out of 51 of 5Verified purchaseTraining and onboarding
Onboarding clarity mein bahut bada problem tha
Initial training mein mujhe laga sab kuch simple hoga, lekin explanation bahut unclear tha. Jo bhi documentation thi, usmein bahut jargon tha jise samajhna mushkil tha, aur screen par step-by-step guide na hone ki wajah se main confuse ho gaya tha. Dialer aur database features ka setup jab kar raha tha, toh mujhe lag raha tha ki mujhe poora system kaise chalana hai, yeh samajh nahi aaya. Jo cheezein clearly explain honi chahiye thi, unpe bahut kam focus tha. Software updates ke baare mein bhi koi prior info nahi mili, isliye jab update hua toh break hua workflow. Training ke dauraan agar thoda aur simple language mein bataya jaata toh shayad ye sab problems na aati. Overall, process itna straightforward nahi tha jitna dikhaya gaya tha.