Onboarding aur training dono mein kaafi mehnat karni padi
Main training process se kaafi disappointed thi. Aap logon ne software ka basic structure toh diya, lekin mujhe lagta hai zyada detailed guidance ki zarurat thi. Jab maine onboarding start kiya, kaafi kuch mujhe khud se figure karna pada, jo ki thoda frustrating tha because main expect kar rahi thi ki aap log thorough training dekar ready kar denge. Aapki website pe jo documentation thi woh bhi incomplete lagti thi, especially jab calling tools aur dialer use karte waqt problems aayi toh samajhna mushkil hua ki kya karna hai. Haan, support team ne kaafi quickly respond kiya, but largely mujhe khud se trial aur error karna pada taaki main software chalana seekh sakoon. Database features samajhne ke liye koi dedicated session nahi tha, jiski wajah se mere implementation mein delay hua. Mujhe lagta hai agar thoda aur structured approach hota onboarding mein, toh meri learning curve easy hoti. Payment process easy tha, sign-up bhi simple laga, par phir bhi poora system use karne ke liye main ne kaafi effort lagaya aur yeh thoda disappointing tha. Agar aap log training aur onboarding ko aur interactive aur detailed banayenge toh customers ko kaafi help milegi.