onboarding and training took a bit of figuring out but was mostly smooth
So I went into the training kind of expecting everything to be spoon-fed in a neat way but honestly, I had to figure out quite a bit by myself to really get the hang of it. The initial sessions were helpful, especially the parts explaining the dialer and database, but many times I found myself pausing videos or re-reading info because things weren't as straightforward. The software interface is not super complex but not super simple either, so some trial and error was necessary. Onboarding got me up and running fairly quickly, but tweaks to my workflow had to be self-driven. The automatic updates were handy since they kept improving the system without needing extra action from me. Overall, it felt like a good balance between structured guidance and self exploration, though I wish there were a few more live sessions or Q&A options to clarify doubts immediately. If you’re willing to invest some effort in learning on your own, the training and onboarding will probably be quite useful, but you shouldn't expect a hand-holding experience that covers every little question in detail. That said, for the most part I felt supported enough to make it work well.