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WFHI review

So, I started the training thinking it would breeze by quickly, but honestly, there was some waiting

4 out of 54 of 5Verified customerTraining and onboarding

So, I started the training thinking it would breeze by quickly, but honestly, there was some waiting

So, I started the training thinking it would breeze by quickly, but honestly, there was some waiting involved between steps. Like, I'd finish one module and then have to wait for some automated process or support callback before moving on, which was a bit annoying. The repetition in parts of the training did help reinforce the concepts though, so I guess it wasn’t all bad. The onboarding flow tried to be simple but sometimes felt a bit slow because of those pauses. Still, the trainers were patient and the learning materials made sense once you got through the wait times. I liked that the software itself is quite robust, and the dialer worked smoothly during practical sessions. Signing up was easy enough, and I didn't face issues with invoicing or payments. All in all, it was a positive experience, just took me a little longer to get fully comfortable than I thought it would. If you don’t mind some downtime during onboarding, you’ll probably find it manageable.

Gopal KamathWest Bengal, IndiaExperience: Published:
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