Onboarding and training mostly matched my expectations
When I first signed up with WFHI, my expectations for the onboarding and training were set by my past experiences with similar tools, and I’d say they mostly met those expectations. The training materials were organized and gave a good overview of the calling tools and the dialer features. What stood out was the database section; it was detailed but required me to invest extra time figuring out how exactly to make it work best within my own workflow. The sign-up and invoicing process was straightforward which I appreciated, as it helped prevent confusion at the start. Throughout the training, I liked how the automatic updates were integrated seamlessly so I didn’t have to worry about missing any version improvements. Telephonic support was helpful when I reached out, but sometimes I wished there had been more real-time examples in the training. Overall though, the service gave me what I expected with just a bit of room for extra practical support.