5 out of 55 of 5Verified customerTraining and onboarding
onboarding and training: met expectations
When I first started with the training modules, I had a clear idea of what to expect based on the initial overview. The onboarding was quite structured and matched what was promised beforehand, covering the software basics well. However, I did notice some sessions went a bit too fast, and others might benefit from more real life examples. Still, the trainers were well prepared and the content was relevant for getting familiar with the features like the dialer and database. All in all, the experience lined up with my expectations nicely and made me confident in using the remote workflow tools effectively. I feel the blend of instruction and hands-on tasks balanced quite well throughout the process.