Onboarding and training made sense overall

Onboarding and training made sense overall

I found the training and onboarding process to be quite well done. The instructions and labels within the software made logical sense, which helped me navigate the system without frequent confusion. While some parts felt a bit technical, the choice of wording kept things clear enough to follow during setup and throughout active use. The training sessions balanced detailed explanations with practical examples, which greatly aided my understanding of the dialer and database features. At times the terminology could have been simplified further, but on balance, I think it hit the mark for most users. Overall, the onboarding was straightforward, and the training content supported a smooth transition into daily workflow use.