Onboarding and daily use were quite frustrating
The training process was inconsistent and did not prepare me well for day-to-day use. After the initial onboarding, I found that many features were buggy or behaved unpredictably. The dialer would sometimes freeze mid-call, and accessing the database often required multiple attempts before the system responded. Updates frequently changed layouts without warning, which disrupted my workflow and added confusion. Additionally, telephonic support was rarely helpful beyond basic instructions, leaving me stranded on tougher issues. Invoicing was confusing too, with delays in receiving proper documents after payment. Overall, the software simply didn’t meet my expectations, and I struggled every day trying to make the tools function properly. The onboarding felt rushed, focusing more on sign-up than actual usability, which made adapting harder than necessary. Given these problems, I cannot recommend this training or onboarding for anyone looking for a smooth setup experience. It was just too unreliable on the daily basis to be useful in my work routine.