okay experience, might ask for help again if needed
The support and communication I got from wfhi were a bit all over the place. At times, reaching out for help led to pretty quick replies and useful advice, which I appreciated. On the other hand, there were moments when responses took longer, or the answers weren’t fully clear the first time, so follow-ups were necessary. This mixed experience means I feel comfortable enough to ask for help again if something goes wrong, but I also know I might have to nudge them a bit. The telephonic support was helpful overall though not perfect. When navigating the dialer software, I found the training materials somewhat useful but had to figure some parts out myself, so I might lean on support more in future. The sign-up and invoicing were smooth and didn’t need much intervention. So while wfhi can solve issues, there’s some room to improve in speed and clarity. Nevertheless, the tools they offer are good enough to keep me trying and sticking with it for now.