5 out of 55 of 5Unverified experienceSupport and communication
Nothing really missing, but could be found easier
I've had to find answers and support multiple times before, so I know how this goes. The software itself has all the features I need, and the training gave me a solid idea of how to use the dialer and database tools. But honestly, finding exactly what I wanted on the portal wasn’t as simple as I hoped. Some details about invoicing and the updates were buried in less obvious places which made things longer than necessary. The support line is good but you have to know what questions to ask first. After a few uses, I mostly knew where to look, but it did take some time. Nothing vital was missing, just clearer navigation or an FAQ summary would save time. I’m a bit worn out explaining this already, but that’s how it felt from my experience.