nothing fancy but setup support was solid
I gotta say the setup was mostly a one-time thing which was nice and not a whole hassle to keep going back to support. When I first got going with the software, the onboarding flow was pretty straightforward. I did reach out to support a couple times just to get a few things cleared up about the dialer and database features. What stood out for me was the telephonic support – it wasn’t overly pushy or too slow. I liked that it was easy to get questions answered without waiting forever. Ongoing, I found I mostly managed things solo which is good because I don’t want to be dependent all the time. It’d be better if the software had a bit more detailed in-app guidance though. Still, the overall communication and support felt pretty good for what it is – not fancy or over the top, just enough to keep the process smooth enough to keep using it without getting stuck. The payment and invoicing part was fine too, no issues there. So all up, setup was a solid experience with just that one small bit where I wished there was more in-app help.