not worth trying again for my work hours
Honestly I don’t think I would do this again given my actual work hours. The support hours hardly matched when I needed help, and that was frustrating because a lot of things didn’t work out as I thought they would. The automatic updates slowed the software down instead of making it better, and the dialing tools glitched often when I was trying to manage calls. Sign-up and payment was fine, nothing complicated there but after that the training felt out of sync with my schedule which added to the stress. I kept hoping the telephonic support would be able to help me quickly but usually it was a bit of a wait and when I did get through the problem was not always fixed in one go. Honestly the process seemed designed for people who can dedicate fixed hours not the flexible, unpredictable work times I have. So if your schedule is like mine, just be aware that this might not be a smooth fit. I wish it worked better but it didn’t and I can’t see myself using it again anytime soon.