Not worth the wait: slow and repetitive access
I found the WFHI software quite frustrating due to the amount of waiting and repetition involved. From the beginning, signing up was standard and unremarkable, but once I began to access the dialer and database features, things got slow. The interface lagged frequently, which made repetitive tasks more tedious than necessary. Automatic updates sometimes imposed delays, requiring restarts at inconvenient times. I understand software needs updates, but the workflow interruptions were significant here. Telephonic support was available but felt stretched thin; often I had to wait longer than expected to get assistance, which didn't help when I faced access issues. The training was adequate but did not prepare me well for the system's sluggishness and repetitive verification steps during login and call management. While the invoicing and payment processes ran smoothly and as expected, the core software experience was bogged down by delays and repetitive prompts. I’d explain this to a friend as a tool that worked but required patience. It’s fine for occasional users but probably frustrating if you want to get started quickly without interruption.