Not worth the hype, honestly frustrating
Honestly, my experience here has been really disappointing compared to other software I’ve used before for remote workflows. The whole sales and pre-purchase process was far from smooth and felt like a series of half-baked steps thrown together with no clear plan. Sign-up was confusing from the start; instructions were vague and sometimes contradictory, which wasted time I didn’t have. I tried to get the dialer and database running but ran into multiple bugs and long delays, making it nearly impossible to proceed without help. Calling support didn’t help much either; the advice given was slow and repetitive, which made me feel even more frustrated. I’d explain to a friend that this software feels more like an extra hassle than something that should streamline work. Compared to what I used before, it’s a step backward because I kept hitting roadblocks at every turn. The promise of automatic updates sounds good but they didn’t fix the core problems I faced. Overall, it didn’t meet my expectations, and I felt stuck rather than empowered using it.