Not worth switching from what I already use
Comparing this platform to the software and training I had before, I found it less intuitive and more cumbersome. The sign-up process was straightforward enough, but once I started exploring, the calling tools and dialer did not perform as smoothly as I expected or experienced previously. The onboarding training felt generic and didn't address the specific features I needed. Automatic updates sometimes caused unexpected changes without clear notifications, which disrupted my workflow. The database feature was clunky to use and less responsive than other services I had used in the past. Though telephonic support was available, I found the responses delayed and not very helpful at resolving my issues. Overall, I felt frustrated and disappointed, and I told my friend that in my opinion, this product just didn't deliver what I needed compared to what was already available to me.