Not worth repeating, finding what I needed was a struggle

Not worth repeating, finding what I needed was a struggle

Using the WFHI software was not an easy experience. Finding features I needed took too much digging around the dashboard, and the interface wasn’t intuitive. The calling tools were buried in menus that made no logical sense. Even support, though available by phone, did little to help me locate what I needed quickly. The onboarding didn’t prepare me well either, leaving me confused about how the software was supposed to help my work. I didn’t find the invoicing process straightforward and it seemed like an afterthought. I don’t think I would go through this product again because the effort to get what I needed was more than the benefit I expected. The automatic updates seemed random and did not improve the experience sufficiently.