Not worth repeating due to support hours mismatch
I decided to try WFHI because I thought the product would fit well with my working hours, but unfortunately I wouldn’t consider going through this process again. The telephonic support was simply not available when I was working, which caused persistent frustration. Their support hours didn’t overlap with my schedule, meaning that when I encountered issues setting up the dialer and accessing the database feature, I couldn’t get timely help. This lack of synchronous support delayed my progress significantly. Even though the software itself seemed promising and the updates ran automatically without issue, support is crucial when onboarding is tricky. The sign-up and payment processes worked fine, and I was able to complete all initial formalities without fuss, but then getting hold of assistance to resolve real-time problems proved impossible. The training was available only during hours unsuitable for me, and the onboarding instructions did not compensate well enough for the absence of live help. Such a mismatch in support availability makes me hesitant to invest time or money again.