Not what I thought it would be, honestly disappointed
I had high hopes based on the initial description of the training and onboarding process but it didn’t match my expectations at all. The software promised an easy start with clear step-by-step instructions, but I found the actual process confusing and far too technical right from the beginning. The training sessions didn’t cover everything I needed to know and often felt rushed, which left me guessing how to properly use the calling tools and manage the database. Also, the automatic updates seemed to create new issues instead of fixing existing problems. Telephonic support was hard to reach when I needed extra help, and when I did connect, the guidance given was very basic and not tailored to my situation. Overall, the experience fell short and felt frustrating because it wasn’t what I thought I was signing up for, so I can’t really recommend it based on how it worked for me.