not what I thought, had hoped for better
Looking back, I realize the whole sales and pre-purchase experience didn’t really meet my expectations as I had imagined. The initial sign-up was fine and straightforward, but after that, I found the process somewhat confusing and not as well explained as I needed. The order of steps during onboarding seemed out of sync with what I was used to or expected; it felt like a lot of jumping around without clear guidance. The software itself is decent, and the training covers basics, but the lack of coherent flow made it hard for me to get fully comfortable with the dialer and database usage. Support was okay, but there were delays which made me lose some momentum. I’d say to a friend that while it’s not a total loss, I was really hoping for something smoother and more intuitive to help me settle in quicker.