Not what I hoped despite some helpful parts
I approached this training and onboarding believing it would be better based on previous experiences, and I have to admit the reality was mixed. To start with, the sign-up and payment process was clear and smooth, which made my first steps hassle-free. The software itself seemed promising, especially with features like the calling tools, dialer, and database that fit well into remote workflows. However, when I went deeper into the training, the explanations were sometimes too generalized and lacked the detail I expected. Compared to platforms I used before, this one felt less tailored to practical challenges I face daily. Automatic updates occasionally introduced changes that confused me, and the telephonic support, while polite, often didn’t provide the detailed help I needed. I did get through parts of the onboarding, but it took much more time than I anticipated, and the pace wasn’t quite right for me. I wish the training had been more interactive or hands-on to match what I’m used to, as that could have bridged the gap between concept and application better. Talking to friends who tried other services, I realized this might just not suit my way of learning or working remotely. While it had some positive points, overall, I felt frustrated and disappointed because it didn’t align with my expectations or ease of use from the start.