Not what I expected, quite frustrating honestly
I started the training expecting it to be well structured and clear, but it quickly became confusing. The onboarding materials promised simplicity, yet I found myself spending a lot of extra time figuring out how to use the calling tools and the dialer properly. The database integration was supposed to be seamless, but I ran into repeated issues that weren't well explained in the training. Automatic updates would sometimes change things without warning, making me feel like I was always catching up rather than mastering the tools. Support was slow to pick up when I tried to call, and the responses didn’t always address my concerns in depth. The sign-up process was fine, and invoices were clear, but that didn't make up for the difficulties during training. Honestly, I’m telling a friend I wouldn’t recommend this product based on my experience, because what was promised before purchase did not match the reality of using the system and getting onboarded.