Not What I Expected, Mostly Disappointing
I had certain ideas about how the software and onboarding would work based on the information I had before purchasing. Unfortunately, the actual process did not align well with my expectations. The sign-up and invoicing were straightforward, which was a plus, but the database feature seemed clunky and not as intuitive as I hoped. The dialer tool also felt limited in functionality compared to what I anticipated, making daily calling tasks more cumbersome. Training was presented as thorough but felt rushed, leaving me unclear on some practical workflows. Automatic updates came through but didn’t seem to improve or change the system significantly from what I noticed. Support was available but not very responsive when I tried to reach out with questions early on. Overall, I found the software and onboarding less helpful than promised, with only the payment process being smooth and predictable. This mismatch made me question whether continuing with the platform is worthwhile for me.