Not what I expected, lots of waiting and repeated instructions
Honestly, I had hoped the training and onboarding would be smooth and straightforward, but it turned out quite the opposite. The trainers repeated the same information multiple times during sessions, which felt like a waste of time and made the process drag longer than I expected. I was anticipating more hands-on practical guidance, but instead, there were long pauses and waiting time between segments that broke the flow. It felt less interactive and more like sitting through a lecture. On the plus side, the sign-up and payment process was quite straightforward – invoices arrived promptly, and the billing was clear without any hidden fees, which was a relief. However, the onboarding steps felt somewhat scattered and not well coordinated, adding to the frustration. The database setup took longer than I thought it would because some instructions weren’t immediately clear, causing me to pause and ask for help multiple times. Telephonic support was decent but sometimes difficult to reach, which didn’t help at all. Overall, honestly, I wanted an efficient process where I could get started quickly, but instead, there was too much standing around and too little solid progress. I might not recommend it for someone looking for a quick, no-fuss onboarding experience.