Not what i expected from you compared to past experiences
You really should consider reworking your sign-up and onboarding process. Compared to tools I’ve used before, the workflow here felt clunky and less intuitive. I expected cleaner navigation and fewer manual steps but often found myself stuck or having to guess what to do next without clear instructions. The support communication was okay, but they didn’t proactively help unless I called repeatedly, which slowed things down. Also, the payment and invoicing system felt less transparent and made me double-check charges in ways I never had to with other providers. The software itself had potential but the user experience around setup made it frustrating instead of helpful. Dialing tools sometimes lagged or didn’t respond well, which I hadn’t seen elsewhere. I expected a smoother process overall, more akin to the seamless onboarding I’m used to, but this felt more like trial and error with little safety net. It’s not that I dislike the concept, but you could really improve how things flow for new users to prevent drop-offs. Honestly, I wouldn’t recommend this as the first choice compared to what I’ve worked with before.