Not very helpful if you need quick support
I had higher expectations from the support because I thought it would be easy to get help whenever I ran into issues using the dialer and database features. Unfortunately, the support experience didn’t match that. While the sign-up and invoicing process was straightforward and clear, when I needed help later, the responses were slower than I expected. I was hoping for quick resolutions since the training was thorough, but the communication often felt disorganized. This service might suit users who can manage some delays and don’t require immediate support often. But for someone who expects rapid assistance during a busy workflow, this could be frustrating. The automatic updates were fine, but without speedy help, running daily tasks smoothly became tougher than anticipated. So basically, I would probably not choose this if I anticipate needing strong and fast support frequently.