Not up to mark compared to previous tools I tried
Before choosing WFHI's software, I had been using other remote working solutions that felt more intuitive and user-friendly in terms of the sales process and pre-purchase interactions. The sign-up and invoicing with WFHI took more steps than I expected, which was a bit tedious compared to my earlier experiences. Also, the initial product demos and explanations were lacking in detail; I didn't get a full grasp of what the software could do until I was already enrolled. The sales team's responses were sometimes delayed, and the pre-purchase support wasn't as proactive as I had hoped. That said, the checkout process worked smoothly once I cleared the confusion around pricing options. While I appreciate how the invoicing was clear and came on time, the overall sales experience made me hesitant initially. In comparison, earlier providers offered a more straightforward and reassuring process that matched my expectations better and prepared me more thoroughly before purchase.