Not the support I hoped for
If I had to sum up how I felt by the end of my experience with WFHI's support, it would be disappointing. There were several instances where I reached out for help regarding the software features, but I continuously felt left in the dark. The issues I faced with the dialer were frustrating, and despite my persistent calls for assistance, the responses felt generic and unhelpful. I often felt like I was explaining the same problems over and over, which was exhausting. The tone of the support staff was somewhat apologetic, but it didn't lead to any real solution. I genuinely expected a smoother support experience in handling my queries. By the end of my journey, I regretted not being able to get the help I needed when it was crucial. I really wanted to make the most of the software, but the lack of effective communication hindered my confidence in using it. Unfortunately, I left feeling quite disheartened and uncertain about continuing with the software.