Not the same as what I was used to
When I first tried the software, I noticed that the sales pitch oversold the ease of setup compared to what I was used to. The onboarding process was slower and less clear than prior platforms I had experience with, which was frustrating during the early days. The sign-up and invoicing parts were fine but fairly standard. The dialer and calling tools didn’t integrate as well into my workflow as expected, making the transition from my previous system quite noticeable. I’m not confident this solution matches my needs better than the past tools. Overall, I would rate it lower because it didn’t feel like an upgrade or improvement at key moments. The differences in usability and scheduling support make it hard to recommend outright to those familiar with better systems.