Not the right fit for beginner level
I had quite a frustrating time with accessing the WFHI software. The initial setup seemed promising, but as I progressed through the training modules, confidence quickly diminished. I struggled to navigate the dashboard and had trouble understanding some features of the dialer tool that seemed essential for remote workflows. Despite the availability of support, I found it difficult to get timely and clear answers. There was an instance where I couldn’t access certain parts of the database feature, which hindered my ability to organize contacts. I suppose for someone familiar with similar software, it might suit their needs, but for a beginner like me, the learning curve felt steep and the guidance insufficient. My only small reservation is that the automatic updates did help in fixing minor bugs I encountered. Then again, without basic understanding, that was of limited help. In summary, this product seems better suited for users who already have experience with remote workflow software rather than newcomers looking for comprehensive onboarding.