2 out of 52 of 5Verified purchaseSupport and communication
not the quickest when it came to help
My experience with the support team was a bit frustrating honestly. When I reached out by phone to ask about the dialer and database features, the response times were quite slow and it felt like the person I spoke to wasn’t fully prepared to resolve my issues right away. I did get the help I needed eventually, but I wouldn’t say it was prompt. The communication was polite but there were delays in following up on my queries. For someone trying to get things running efficiently, this lag was not ideal. The onboarding support especially could have been a little more responsive to my calls. Despite these issues, at least the support was consistent once it started. If you are expecting quick solutions this might be a downside to consider.