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WFHI review

Not the most logical steps, honestly felt all over the place

2 out of 52 of 5Verified customerSoftware and access

Not the most logical steps, honestly felt all over the place

So yaar, I was trying to get the software up and running and I gotta say, the order of things seemed pretty random to me. Like, first I was supposed to set up the database, which seemed fine, but then I was told to configure the dialer before the training was even done, jo thoda confusing tha. Normally, I thought I’d get a full hang of the system before dialing out, but no, I had to guess on some settings. Plus, automatic updates kept popping up in the middle of calling sessions, which disturbed the flow. The sign-up process was okay, but the invoicing stuff seemed like it came after the fact rather than planned ahead. Support was reachable, par timing the calls with them was difficult. All in all, I'd tell a friend it felt like zara out of sequence and thoda irritating, not the smoothest start I hoped for. Hopefully, they will sort out these steps in a better order soon.

Shantanu ParekhLakshadweep, IndiaExperience: Published:
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