Not the best if you expect quick replies
I went through their training and onboarding process and found the responsiveness of the support team lacking. When I asked questions about setting up the calling tools and understanding the database feature, I often had to wait longer than expected to get answers. Though the material covered the basics fine, anyone who needs more handholding or quick support might find it frustrating. The automatic updates were smooth, I’ll grant that. But when I was trying to finalize invoicing and payments, getting assistance was slow, which made the overall experience less smooth for me. This probably would suit people who are comfortable exploring software on their own and don’t mind waiting for responses, but if you want a very responsive support team during training, this might not be the best fit. I found myself having to circle back several times for issues I’d hoped would be resolved quickly.