Not the best fit if your hours vary a lot, honestly
I think WFHI’s software has some decent features, but for me, the biggest problem was how it fit with my actual working hours. Signing up and setting up the database was okay, and the training explained the basics reasonably well, although some parts felt rushed. The dialer itself worked fine most of the time, but the automatic updates often happened at odd times when I was working late. That meant interruptions that slowed me down. Also, support wasn’t super responsive when I called outside regular business hours, which was a real pain since my schedule isn’t standard. I guess if you work the typical day, this setup might work okay, but for anyone like me with varied hours, it’s frustrating. The invoicing process was simple enough, and I appreciated that part being straightforward, but overall, I felt the software and support were designed for a more fixed timetable. So, if you need something flexible or have unpredictable hours, this might not be the right fit because those timings matter a lot. I can see why some folks would like it, but for me, it just meant I couldn’t really rely on it or support when I needed it most, which is disappointing in a remote work tool.