not the best fit if you need quick support
This software probably isn’t the best choice if you want everything to go smoothly when things go wrong. The sales and pre-purchase process was okay, but I found that when I ran into problems, the communication wasn’t very responsive. The support team took longer than expected to get back to me and didn’t always have clear solutions. The sign-up and payment were direct enough, but the follow-up assistance was lacking. If you require a lot of priority help or faster resolution times, this might frustrate you. It could suit those who don’t mind figuring some things out themselves or with occasional delays in support. I can say that the invoicing was straightforward and clearly explained, which was the one thing that worked well in this experience. Overall, it felt like the process needed better coordination to deal with issues quickly and efficiently, so be mindful if you value speedy support.