3 out of 53 of 5Verified purchaseSupport and communication
Not sure yet if I’d reach out to support again
I found the support team to be generally helpful when I needed assistance with setting up the dialer and database features. They explained things patiently and guided me through the steps, which was reassuring. However, at times, I felt that communication wasn’t as prompt as I would have liked, especially during peak hours, leading to some delays. The automatic updates sometimes changed interface elements, and it wasn’t always clear if those changes improved usability or created confusion. I’m torn about whether I would need to contact support again, since some issues resolved smoothly but others left me uncertain. Overall, the experience was a mixed bag, and I’m still weighing if the convenience outweighs the occasional frustration.