2 out of 52 of 5Verified purchaseSupport and communication
Not sure this support gave me much confidence
I found the telephonic support frustrating more often than not. Although the person on the call was polite and tried to help, the responses felt generic and repetitive. My questions about the dialer and automatic updates often weren't answered clearly, leaving me unsure if I was doing things right. By the end of the onboarding, I still felt hesitant about using the software confidently, which was disappointing because I expected clearer guidance. The sign-up process was smooth enough, so at least that part didn't add to my worries. Overall, the experience left me feeling uncertain rather than reassured, and I doubt I will continue without better support to rely on.