Not sure if I would try signing up again
Initially, I thought using the WFHI software would be straightforward but my confidence took a hit during the early hours. The sign-up process was okay, the invoices came through alright, but when it came to accessing the dialer and database features, I felt lost. Although the training was available, I struggled to get through the onboarding steps, and the labels on the software weren’t very intuitive. I tried to call telephonic support twice; the first time it helped a bit, but the next time I waited too long and ended up giving up. Updates seemed automatic, but I didn’t notice any improvements that made a difference to my workflow. In the end, I found myself unsure about whether I’d want to pay again for this service since I’m not confident I’d be able to get comfortable with the system without more substantial help, which I guess might come in time? But for now, it’s been a frustrating experience.