Skip to main content

WFHI review

I went through the training and onboarding process but honestly, I'm still not confident I'd want to

2 out of 52 of 5Verified customerTraining and onboarding

I went through the training and onboarding process but honestly, I'm still not confident I'd want to

I went through the training and onboarding process but honestly, I'm still not confident I'd want to do it again if I had to start over. Everything felt a bit rushed and I was left hoping for more clarity on how I’d use the software day to day. The database and calling tools were introduced, but some parts were confusing without closer supervision. I did appreciate that there were automatic updates so things didn’t get outdated, but the training didn't really prepare me well for the times I needed to ask for help again. The support felt distant sometimes, and I often had to figure out things on my own. Now when I think about repeating the onboarding, it doesn’t sound appealing because of the frustration I had initially. I did manage to handle some parts by myself, and that's one positive I can mention but overall it was quite frustrating to keep relearning or troubleshooting. So, if a fresh start ever comes up, I'm a bit hesitant to say yes to going through all again without better guidance. It's a mixed feeling since the training was okay but the gaps meant I’m still not confident I’d be fine without much help next time.

Aditi SuriDelhi, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy