So, I spent quite some time trying to navigate the sales and pre-purchase stuff with this platform a

So, I spent quite some time trying to navigate the sales and pre-purchase stuff with this platform a

So, I spent quite some time trying to navigate the sales and pre-purchase stuff with this platform and honestly it was a mixed bag. The sign-up process had its moments where everything seemed clear, especially when the invoices and payment options showed up as expected, giving me some peace of mind. But other times, finding the right info in the software and the dashboard was a bit tricky because the interface had some clutter and the database feature wasn’t as intuitive as I hoped. The training did help to some degree in understanding the calling tools and dialer but I felt that if I were to start all over again, I might get a bit frustrated trying to find exactly what I needed from the start. Calling the support helped clear some doubts but there were moments when I had to wait on the line longer than expected, which sort of slowed the process down. Automatic updates were good since they ran without me having to intervene, though I wasn’t sure what all was changing behind the scenes. So weighing it all, I think I might consider an alternative next time, but if things improve I would keep this in mind for repeat use.