Not sure if I will use their support again
The support experience with WFHI left me uncertain about returning in the future. Initially, I found it somewhat difficult to get clear and prompt answers when I called for help, which made me question the reliability of assistance. While there was a polite tone from the staff, the solutions provided often felt incomplete or delayed. I did appreciate that there was at least a phone line to reach out to, which is better than no support at all. However, by the end of the interaction, I didn't feel confident that my issues would be fully resolved if I needed help again. Considering this, I am hesitant about depending on their telephonic support going forward and would think twice before relying on them for critical issues or emergencies. Overall, the support availability is okay but the effectiveness needs improvement for me to feel reassured.