1 out of 51 of 5Verified customerBilling and payments
Not sure if I will try payment without help next time
I found the billing and payment process quite frustrating overall. While the invoicing software looked straightforward at first, I realized very quickly that I would likely need assistance again next time. The sign-up had several steps that weren’t clearly explained, which led me to call support more than I expected. They were generally polite on the phone and tried to help, although the wait time was a bit longer than I wanted. My small reservation is that the process did not feel intuitive, and relying on help every time could become tedious. On balance, I’m not convinced I will try to manage the payments solo without assistance again in the near future.