not sure if i’ll go this route again
Hey, just wanted to share my quick take on the WFHI software before you decide. I was trying to get set up with the dialer and calling tools, and honestly it was a bit of a pain. The onboarding flow didn’t feel very intuitive, and I kept needing to reach out for help even just to figure out where to enter my info or how to navigate the database. The sales folks gave the info clearly enough at first, but after the initial purchase I found myself stuck more than once. The support was okay but took some time, so it made me wonder if I'll want the same help later next time. I guess the invoicing and payment side was handled smoothly, which was one positive. Overall, I’m not sure if I’d do it all again though, just because parts of the software felt clunky and I had to keep asking questions. Maybe if they improved the pre-purchase guidance I might be more confident in repeating the process. Still, good to have actual software and training, just needs work.