2 out of 52 of 5Unverified experienceBilling and payments
Not sure if I’ll do billing myself next time
I had a pretty mixed experience with the billing and payment process. It wasn’t exactly a smooth ride for me. I mean, the invoicing was delivered on time which was good, but I got a bit confused with the payment methods available and how to apply some promo code I saw mentioned somewhere. There was support available but frankly, I kept hesitating to call again because the process felt so complicated once started. I'm still not confident I understood all the options fully, and it feels like I might need help again next time, which I’m not very thrilled about. So yeah, I’m on the fence. I liked that invoices were clear enough to track, but the payments part left me doubting if I want to do it all solo again without some extra guidance.